Privacy Policy

Last updated: May 2026

1. Who we are

Buildcostr.ai is a trading name of Urban Developments Essex Ltd, a company registered in England and Wales. Registered address: Ground Floor, Swift House, 18 Hoffmanns Way, Chelmsford, CM1 1GU. Contact: estimates@buildcostr.ai

2. What data we collect

When you use Buildcostr.ai we may collect:

  • Name and email address from the order form
  • Project details including postcode, floor area and project type
  • Architectural drawings and documents you upload
  • Payment information processed securely by Stripe — we never store card details
  • Usage data and cookies from your browser session

3. How we use your data

We use your data to:

  • Generate your construction cost plan
  • Deliver your report by email
  • Process your payment via Stripe
  • Respond to support enquiries
  • Improve the accuracy of our estimation engine

We do not sell your data to third parties. We do not use your data for marketing without your consent.

4. Legal basis for processing (UK GDPR)

  • Contract performance — processing your order and delivering your report
  • Legitimate interests — improving our service and preventing fraud
  • Legal obligation — maintaining financial records as required by law

5. Third party services

We use these trusted third party services:

Each service has its own privacy policy governing their use of data.

6. Data retention

  • Order data: retained for 7 years for legal and accounting purposes
  • Uploaded drawings: retained for 90 days then permanently deleted
  • Email communications: retained for 2 years

7. Your rights under UK GDPR

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability

To exercise any of these rights email: estimates@buildcostr.ai

8. Cookies

We use cookies as described in our Cookie Policy. See /cookies for details.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last updated. Continued use of Buildcostr.ai after changes constitutes acceptance of the updated policy.

10. Contact

For any privacy related queries: estimates@buildcostr.ai